Data Analytics & Operations Manager

Are you aware of the technique behind the product content shown on webshops? The online customer journey you took is what we enhance via our content catalog and platforms. Are you a self-starter? Do you want to be a part of a team with industry-leading technology professionals?

About the role

Your primary role is to link the commercial department and the development team of our daughter company Syndy. Execute daily operational tasks related to the customer’s environment in Syndy and translate the technical requests into business opportunities. Guiding team members in mapping and coding procedures and managing the recurring processes. Since this is a customer-facing role, we expect you to be communicative and business smart as well.

Main responsibilities

  • Project management & client assistance:
    • Assist with preparation of large accounts clients
    • Support clients with platform onboarding (support)
    • Track client activity
  • Internal team organization & management:
    • Lead / guide the team with operational tasks
    • Plan, manage and review weekly timelines
    • Quality assurance and review on delivery
  • Content management & implementation of brand & retailer templates and exports:
    • Have a complete understanding of the platform
    • Implementing new templates, exports & data imports
  • Smart-data mapping:
    • Analysis of template attributes to determine which fields should be shared across retailer channels
    • Custom coding
  • Platform analysis/user experience
    • Create and share reports
    • Analyze and provide suggestions to improve internally and externally

Your profile

  • Analytics / Business / Consulting background
  • Must-be fluent in English, Dutch is a big plus (Minimum level: B2+/C1)
  • Stellar know-how of Excel (Microsoft)
  • Good written and verbal communication skills
  • Proactive, open-minded, positive, disciplined, and organized
  • Worked in teams / collaborative projects
  • SQL & JavaScript know-how

What do we offer?

  • A challenging role with a lot of responsibility and flexibility
  • Working in an informal setting with a multi-national team
  • Collaboration with appealing partners
  • Hybrid work arrangement (office/work from home)
  • Competitive salary and commission scheme
  • Holidays: 24 (possibly up to 26)
  • Company laptop
  • Employment type: Full-time (40 hours)

Do you live up to challenges, love prospecting, and are you a team player? Please make sure you send us your motivational letter and resume.

Apply for this position

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