From 1 November 2026, the EU requires product identifiers on the customs declaration for online orders that sellers outside the EU ship to consumers in the EU. The EU calls them M-PID, NS-PID and S-PID. So if you sell into...

The cheapest supplier is not necessarily the supplier that costs a business the least. Purchase price is an obvious part of supplier selection, but it is only one of many. Stock availability, delivery terms, update frequency, data quality, order processing...

Spreadsheets are often the most practical place to start managing product data. Excel and Google Sheets are familiar, flexible and quick to set up. For a small catalog, one file may be enough to manage titles, descriptions, prices, images and...

The line between how people shop at home and how they buy at work has effectively disappeared. The same person who tracks a weekend parcel also places orders for their company. They expect both experiences to feel the same. In...

Your product does not change, but the way people discover it does. So why would you use the same description everywhere? Whether a customer finds your product on Amazon, your own webshop, Google Shopping, or a distributor catalog, they are...

Wondering how to get your retail business everywhere your customers are? That’s the promise of omnichannel retail. If you want to boost loyalty, sales, and customer satisfaction in a marketplace where touchpoints multiply by the day, omnichannel strategies are the...

Thinking about connecting every way your customers shop with your brand? That’s what omnichannel commerce is all about. If you want to know why “omnichannel commerce” is more than just a marketing buzzword, or you’re searching for inspiration to take...

Imagine reaching your customers wherever they shop, whether they’re browsing on Instagram, searching Google, prompting ChatGPT or strolling through a local store. This flexibility is the promise of multichannel retailing, a strategy that allows businesses to connect with customers through...

While digital commerce remains a powerful force, this is the moment for retailers to take strategic steps to future-proof their businesses. With the rapid growth of e-commerce, consumers are no longer solely focused on purchasing products. Instead, they’re looking for...

Imagine walking into a store where the staff understands exactly what you need, remembers your preferences from previous visits, and resolves any concerns before they become problems. That’s the essence of Customer Experience Management (CXM), but brought to the digital...